Welcome to Creativit FAQ! Here you can find the answers to some of the frequently asked questions. If you didn’t find an answer to your question here, you can always get in touch with us via an email at [email protected]. We will be more than happy to help you with any questions you may have!

App Support 📱


General

How do workspaces work?

What’s the difference between folders and tags?

Can I edit folders and tags on the main screen of the app in bulk?

How do I unarchive a folder or a tag that I have just archived on the main screen of the app?

How can I clear the cache?

Creativit Premium

Is there a free trial available?

How do I upgrade to a lifetime subscription?

Does Creativit support Family Sharing?

I have bought Creativit Premium already but the app asks me to purchase it again, what should I do?

How do I access my Creativit Premium purchase on other devices?

How can I request a refund?

Items

How can I edit an item?

Can I edit the items in bulk?

How can I view the items in a grid or a list?

How can I reorder the items?

How can I preview an item?

How can I share an item?

iCloud

How do I enable the iCloud sync?

How do I check the status of the iCloud sync?

iCloud sync is not working, what should I do?

Feature Suggestions 🚀


If you have a feature suggestion or an improvement to the existing functionality that you would like to share with us, you can always do so! All of your suggestions and feedback are always welcome and you can just get in touch with us via an email at [email protected].

Bug Reports ⚙️


If you have found any bugs or things that are behaving weirdly in the app, you can simply report them to us and we will do our best to take care of these issues as soon as we can. You can just get in touch with us via an email at [email protected]. Please make sure to include as many details as you can about the given issue to help us look into it as quickly as we can. Thank you so much!